The Coast Guard National Maritime Center (NMC) has issued a bulletin advising mariners of the steps to take to obtain merchant mariner credentials (MMCs) lost or destroyed during Hurricane Dorian.

In accordance with Federal Regulations, duplicate Merchant Mariner Credentials (MMCs) may
be issued free of charge to mariners whose credentials were lost or destroyed as a result of
Hurricane Dorian or subsequent flooding. Mariners should follow the steps below to obtain an
expedited replacement credential:

Provide a statement of loss to the National Maritime Center (NMC) either by fax to
(304) 433-3412 or via e-mail to [email protected]. The statement should contain the
following:

  • Mariner’s full name
  • Mariner’s date of birth
  •  Mariner’s reference number or social security number
  •  Current mailing address
  •  Current phone number and/or e-mail address and
  • A brief description of the circumstances surrounding the loss/destruction of the
    credential.

Unless otherwise requested, any duplicate MMCs issued per the request process above will
include a corresponding medical certificate. The Coast Guard said it will make every effort to have duplicate
credentials mailed out the next business day.

Alternatively, mariners may submit a CG-719B (Application for MMC) to one of the Regional Examination Centers with the information above. If a mariner's credential is unserviceable due to damage or the lost credential is subsequently found, that credential should be mailed to: Commanding Officer, United States Coast Guard, National Maritime Center, 100 Forbes Drive, Martinsburg, WV 25404.

For questions or concerns, visit the NMC website, or contact the NMC Customer Service Center by e-mailing [email protected]l, by using the NMC online chat system, or by calling 1-888-IASKNMC (427-5662).