October 7, 2009 – Miami, FL – Maxiforce, nationally recognized as a leader in diesel engine parts, recently achieved ISO certification (9001:2008), a major milestone in the growth trajectory of this Florida based company. This new stature ensures the company has well-documented and certified procedures of operation that must be followed by all departments within the business, coupled with goals for improvement to continually increase quality, and customer satisfaction.
“This objective endorsement is an extremely exciting achievement for us, which came as the result of nearly one year’s effort,” said Paul Kelly, Vice President, Sales & Marketing. “This validates our dedication to quality and customer satisfaction, on which we’ve always been focused.”
ISO 9000 guidelines provide a comprehensive model for quality management systems that ensure better customer service, and can make companies more competitive in this global economic climate. A recent survey by Lloyd’s Register Quality Assurance indicated that ISO 9000 increased net profit for any company that achieved it, and another from Providence Business News indicated the following advantages:
1. Creates a more efficient, effective operation
2. Increases customer satisfaction and retention
3. Improve employee motivation, awareness, and morale
4. Promotes international trade
5. Reduces waste and increases productivity
Specializing in engine parts for John Deere®, Cummins® B & C and Perkins® engines, Maxiforce has been servicing a multitude of clients for 15 years. With an extensive inventory, immediate shipping and personal technical support, it has established itself as a major player in the industry. The company ships from Doral, FL and Santa Fe Springs, California.