Crowley Receives 13th Quest for Quality Award from ?Logistics Management Magazine
Crowley Maritime Corp.’s liner services group was named among the “Best of the Best” for the 13th time in Logistics Management’s 29th annual Quest for Quality Awards.
This year also marks the third-consecutive year the company has received the award. Crowley's Steve Collar, Pete Noyer and Frank Larkin will accept the award at the annual 2012 Quest for Quality Awards gala dinner Oct. 3 in Atlanta.
Among the 13 winners in the ocean carriers category, Crowley ranked first in equipment and operations, second in customer service and third in on-time performance with high grades in value and information technology.
The awardees were chosen after an extensive survey collected votes from more than 4,700 magazine readers who each have responsibility for buying transportation and third-party services.
“To win this award three years is in a row is a true honor. Crowley having been chosen time and time again demonstrates the fact that our customers recognize the efforts of our dedicated employees and also the investments we continually make in our equipment and technology,” said Tom Crowley Jr., chairman, president and CEO, in a company press release. "We are very pleased and grateful to be recognized by our customers and by Logistics Management magazine as one of the top performing shipping and logistics companies in the world."
“Ocean carrier analysts will now be looking closely to see if the buying spree of last year will pay off,” said a spokesperson for Logistics Management in the August issue. “The 13 carriers [who won the award] have certainly seen their way through the fog of their recession strategies in terms of service performance in the eyes of Logistics Management readers. In fact, we’re happy to report that the [results signaled] a more satisfied shipper base.”
The results were published in the August edition.
Crowley’s logistics group has also been a regular recipient of the award, being recognized three times in the past several years.