Boatracs announces multi-year contract renewal with Moran Towing Corp.
- By WorkBoat
“Boatracs has been a core part of our communications infrastructure for almost 15 years,” said Joe Baviello, director of information systems at Moran, in a Boatracs press release. “The extension of our agreement and adoption of BTConnect strengthens our relationship with Boatracs and ensures our shore operations stay in constant contact with our fleet. As a BTConnect beta program participant, we were very pleased with the performance of the new product. The Boatracs team was responsive to our feedback and Version 1.0 BTConnect is an outstanding tool for dispatch and fleet management.”
The New Canaan, Conn.-based marine towing and transportation services company began working with Boatracs in 1997, installing the Qualcomm OmniTRACS mobile communication terminal on tugs to provide satellite communications and positioning for vessels that were working beyond cellular range. As part of the solution, Boatracs provided integrated software with a shoreside interface that provided mapping and two-way messaging in standardized forms as well as free-form text messaging. Over the years, Boatracs says, it has continued to provide a reliable, easy to use and cost effective solution to Moran’s captains and operations team.
“We are honored that Moran has extended its contract,” stated Irwin Rodrigues, Boatracs’ president and CEO. “This renewal demonstrates the emphasis Boatracs puts on long-term customer relationships and staying in tune with current industry requirements. Our suite of products reflects a commitment to providing simple and effective solutions for the complex issues maritime operators face today. Now, with BTConnect, we are responding to the mobile demands of our customers and delivering an enhanced interface that is web-based and can be accessed from any mobile device.”